Open your browser and go to app.fabricworkflows.com/admin/action-centre. Enter your Trade Shield credentials to log in.

FABRIC LOGIN — app.fabricworkflows.com

ⓘ Tip: Bookmark app.fabricworkflows.com/admin/action-centre so you land directly on the Action Centre every time.

After logging in you will land on the Inoxico Fabric home screen. Click the View button under Action Center to proceed.

If you land directly on the Action Centre, skip to Step 3.

FABRIC HOME SCREEN

⚠ Note: If you do not see the home screen, click the Inoxico logo in the top left corner — this will always return you to the home screen.

In the Action Centre, locate the application in one of two ways:

• Search bar — type the applicant's company name to filter results, or
• Quick filter chips — click the Legal Dispute Escalation chip to show only those workflows.

ACTION CENTRE — WORKFLOW FILTER VIEW

ⓘ Tip: Clicking the Legal Dispute Escalation chip filters the workflow list so only disputed applications are shown — this is the quickest way to find them.

Locate the correct application in the filtered list. You will see the workflow stage, a summary of the dispute email status, and the transition timestamp. Click the → View button to open the application.

ACTION CENTRE — APPLICATION CARD

ⓘ Tip: Use the Event Timeline button to review the full history of the dispute before taking action — useful for understanding what has already been communicated to the applicant.

The Legal Dispute Escalation screen shows you four key sections:

Once the document is uploaded, click → Continue to submit and move the workflow forward. To abandon the process at any point, click ✕ Cancel Application.

LEGAL DISPUTE ESCALATION — WORKFLOW SCREEN

⚠ Important: Do not click Continue until the signed agreement document has been successfully attached. Both parties must have physically signed the amended PDF before it is uploaded.

Need more help?

The support team is ready to assist

support@tradeshield.ai

+27 (0) 10 753 1630

www.tradeshield.ai