Letter of Demand template

[Your Company Letterhead or Logo]
[Company Name]
[Company Address]
[City, Postal Code]
[Email Address]
 [Phone Number]

[Date]

TO:
[Customer Name]
[Company Name]
 [Company Address]

RE: LETTER OF DEMAND FOR OUTSTANDING PAYMENT – [Invoice Number/s]

Dear [Customer Name],

We refer to the above matter and note that payment in the amount of R[Amount], due on [Due Date], remains outstanding despite previous reminders.

This amount relates to the following:

• Invoice Number: [Invoice #]
• Invoice Date: [Date]
• Amount Due: R[Amount]

Please note that payment is now overdue by [Number] days. In terms of our agreed credit terms, payment was due within [e.g., 30 days] from invoice date. We hereby demand full payment within 7 calendar days from the date of this letter, failing which we reserve the right to proceed with further collection steps, including but not limited to:

• Suspension of services;
• Blacklisting with credit bureaus;
• Legal action without further notice, which may include recovery of legal costs and interest in accordance with the Prescribed Rate of Interest Act.

We strongly urge you to treat this matter with urgency to avoid escalation. Should you have any queries or require a copy of the outstanding invoice/s, please contact us immediately.

Banking details for payment:
Bank: [Bank Name]
Account Name: [Account Name]
Account Number: [Account Number]
Branch Code: [Branch Code]
Reference: [Customer/Invoice Reference]

Yours sincerely,
[Your Full Name]
[Your Title]
[Company Name]
[Email Address]
 [Phone Number]

[Your Company Letterhead or Logo]
[Company Name]
[Physical Address]
[Email Address] | [Phone Number]
 [Website]

[Date]

TO:
[Customer Contact Name]
[Customer Company Name]
 [Customer Address]

RE: OUTSTANDING PAYMENT – LETTER OF DEMAND

Dear [Customer Name],

I trust this message finds you well.

We wish to bring to your attention that the following invoice(s) remain unpaid despite previous follow-ups:

As of today, the account is [XX] days past due, and the total amount of R[X,XXX.XX] is now payable immediately.

We value your business and understand that delays can occur. However, in accordance with our credit terms of [e.g. 30 days], we require that this outstanding amount be settled within 7 calendar days from the date of this letter.

If payment is not received within this timeframe, we will need to escalate the matter and may initiate formal collection procedures, which could include suspending further trade and referring the account to a third-party collections or legal process.

Please use the banking details below to settle the amount:

Bank: [Bank Name]
Account Name: [Account Name]
Account Number: [Account Number]
Branch Code: [Branch Code]
Reference: [Your Company Name or Invoice Number]

Should you have any queries or require supporting documentation, please contact us at [your email] or [your phone number].

Thank you for your prompt attention to this matter.

Kind regards,
[Your Name]
[Your Job Title]
[Company Name]
 [Email Address] | [Phone Number]