How to Approve an Application

Created by Amy Sara Price, Modified on Tue, 9 Jun at 2:24 PM by Amy Sara Price

Trade Shield  |  Knowledge Centre HOW-TO MANUAL

How to Approve an Application

? 5 min read    7 steps

⚠ Important: An application can only be approved or declined once it has reached a Final Approval Level stage. Approval is irreversible — review all documentation carefully before proceeding.

1

Log in to Trade Shield

Go to app.fabricworkflows.com and sign in with your Trade Shield credentials. Make sure you are logged in with an account that has the appropriate approval authority for the application's current stage.

TRADE SHIELD LOGIN

app.fabricworkflows.com

TRADE SHIELD

Sign in to continue

Email address

user@company.co.za

Password

••••••••

Sign In
2

Navigate to Workflow Overview

In the left navigation panel, scroll to the Fabric Workflows section and click on Workflow Overview. This is your central hub for viewing and managing all active applications.

LEFT NAVIGATION — FABRIC WORKFLOWS

app.fabricworkflows.com

FABRIC WORKFLOWS

View & manage fabric workflows

Start Workflow
Workflow Overview
3

Search for and select the application

Use the search bar at the top of the Workflow Overview to search for the applicant's company name. A list of matching applications will appear. Click on the application you would like to approve to select it — a panel will open on the right side of the screen.

Look for applications at the Final Approval Level 1 (or higher) stage, as only these can be approved or declined.

WORKFLOW OVERVIEW — SEARCH & SELECT

app.fabricworkflows.com/workflow-overview
? Trade Shield
TRADE SHIELD Nov 9, 2023

Final Approval Level 1

Assigned To Credit Application's Final Approvers Team

Overdue
TRADE SHIELD Nov 8, 2023

Risk Knockout

Assigned To Credit Application's Additional Risk Reviewers Team

TRADE SHIELD

Customer Onboarding

? Open
Full Application

Workflow Details

Current Stage

Final Approval Level 1

Start Date

Nov 9, 2023

ⓘ Tip: Use the Labels filter in the left panel to filter by Overdue or In Progress to quickly surface applications awaiting your approval.

4

Check your assignment, then open the application

In the right-hand panel, click the Open button to open the full application. This will take you into the application workspace where you can review all details before making a decision.

You may also click Full Application to view the complete application document in a separate view.

APPLICATION PANEL — OPEN BUTTON

app.fabricworkflows.com/workflow-overview

TRADE SHIELD

Customer Onboarding

? Open ← click here
? Full Application
Reassign
Cancel

⚠ Note: If you are not assigned to the current approval level, you will receive an error when clicking Open. Contact your administrator to confirm your approval assignment before proceeding.

5

Review the full application

Before approving, carefully review all information on the Overview tab. Work through the following checklist. For a full pre-approval checklist, see the Trade Shield Approval Checklist →

Applicant details — Verify the applicant's name, contact details, and company information are correct
Attached documents — Review all uploaded supporting documents (e.g. financial statements, FICA documents)
Bureau / Credit report — Review the Inoxico credit bureau report for bureau score, payment behaviour, and adverse listings
Company-specific requirements — Check for any additional fields your organisation requires, such as document uploads, insurance certificates, or compliance declarations
Prior stage comments — Read any notes or flags added by reviewers in earlier workflow stages

ⓘ Tip: Use the Assigned To tab to see which team members have been involved at previous stages and to review any escalation history.

6

Scroll down and review the Recommended Action

Scroll to the bottom of the Overview page to find the Recommended Action panel. This panel displays Trade Shield's system recommendation based on the applicant's credit profile, including:

  • Whether to Grow, Hold, or Reduce the credit limit
  • Current limit, requested limit, and recommended limit
  • Requested and recommended payment terms
  • The amount submitted for approval

You may adjust the Approved Payment Terms and Credit Amount before approving, if your authority allows. Expand "How we calculated this limit recommendation" for a detailed breakdown.

RECOMMENDED ACTION PANEL

app.fabricworkflows.com/application/overview
Recommended Action

The credit limit for approval requires a financial assessment as per your credit policy. Please note that bank statements were not considered in this credit limit recommendation.

We recommend you grow the current limit. The limit submitted for approval is 100,000 however we recommend adjusting it to 18,000.

Current Limit: 0

Requested Limit: 100,000

Recommended Limit: 18,000

Limit submitted for approval: 100,000

Current Terms: No Terms

Requested Terms: 30 Days

Terms submitted for approval: 30 Days

How we calculated this limit recommendation

Approved Payment Terms

30 Days ⌄

Credit Amount

100,000 ZAR (Rand)

✕ Decline
✓ Approve

ⓘ Tip: You are not obligated to approve the recommended amount. You may approve the full requested limit or any amount within your authority. Document your reasoning in the motivation field (Step 7).

7

Click Approve and complete your motivation

When you are ready to approve, click the Approve button at the bottom of the Recommended Action panel. An Approve Application dialogue will appear.

You are required to enter a Motivation Note before submitting. This note is permanently recorded on the application and forms part of the audit trail. A strong motivation note should include:

  • The basis for your approval decision (e.g. financial assessment, trade history, credit bureau score)
  • Any conditions or observations about the account (e.g. "approved at recommended limit due to limited trade history")
  • Reference to any supporting documents reviewed

Once submitted, the application will either be completed (if this is the final approval level) or moved to the next approval level for further review.

APPROVE APPLICATION DIALOGUE

app.fabricworkflows.com/application/overview
? Approve Application

Please note that once you have approved, the approval cannot be reversed

Motivation notes *

e.g. "Approved based on positive credit bureau score of 68 and 3-year trade history with no adverse listings. Limit approved at R100,000 as requested."

Required

✓ Approve
✕ Cancel

⚠ Important: Approval is permanent and irreversible. Ensure you have reviewed all documentation and are satisfied with the application before clicking Approve. If you have concerns, use Decline or contact your credit manager.

What happens next?

✓ Single approval level
The application is marked as complete and the applicant's credit limit is updated on their profile.
→ Multiple approval levels
The application moves to the next approval level (e.g. Final Approval Level 2) and is assigned to the next approver team.

Need more help?

The support team is ready to assist

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