Knowledge base
Every published guide, FAQ and training article, grouped by area. Pick a category to see its folders.
Trade Shield Portal
The Trade Shield Portal your platform for managing credit applications, workflows, and buyer risk. Find quick guides, FAQs, and training resources ...
65 articlesTraining Videos and Webinars
We host a training or skill-based webinar weekly on a Thursday at 10 am. Browse all previous sessions.
52 articlesWhat is new at Trade Shield
Latest product updates and release notes.
7 articlesMoodle and Trade Shield Courses
Internal training space for courses, videos, and webinars.
9 articlesBuyer Assistance
Self‑help guides and FAQs for buyers.
1 articleSet-Up of Trade Shield
This is where to find all your how to guides about the set-up process of Trade Shield.
5 articlesDidn’t find it? We’d rather you asked.
Submit a support ticket or call +27 10 753 1630. Our Trade Shield specialists are available weekdays, 08:00–17:00 SAST (UTC+2).