Do I Need to Inform My Customer of a Credit Limit Increase? – FAQ
Summary
This FAQ explains whether customers need to be notified when their credit limit is increased in Trade Shield.
FAQs
Q: Do I need to inform my customer of a credit limit increase?
A: No, customers are not automatically notified of credit limit changes. It is up to your organization’s policy whether to inform them.
Q: Will the system send an alert to the customer?
A: No, Trade Shield does not send alerts for credit limit changes.
Q: Can I view the updated credit limit?
A: Yes, you can view the updated credit limit in the customer’s profile under Credit Settings.
Q: Who should I contact for assistance?
A: Email support@tradeshield.ai for help.
Tags: FAQ, credit limit, customer notification, Trade Shield
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