Trade Shield Support
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Guides, FAQs and training for the Trade Shield Portal — written by the team who builds it. Search everything, or browse by area on the left.
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View all articles →Trade Shield Portal
The Trade Shield Portal your platform for managing credit applications, workflows, and buyer risk. Find quick guides, FAQs, and training resources ...
65 articlesTraining Videos and Webinars
We host a training or skill-based webinar weekly on a Thursday at 10 am. Browse all previous sessions.
51 articlesWhat is new at Trade Shield
Latest product updates and release notes.
7 articlesMoodle and Trade Shield Courses
Internal training space for courses, videos, and webinars.
9 articlesBuyer Assistance
Self‑help guides and FAQs for buyers.
1 articleSet-Up of Trade Shield
This is where to find all your how to guides about the set-up process of Trade Shield.
5 articlesMost read this month
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01
CIPC Business Statuses – South Africa
02
401/404 Error
03
How Trade Shield Uses Bank Statements
04
Credit Insurance Step: Limit Recommendation Workflow
05
Initiating a Limit Review + Grouped limits
Didn’t find it? We’d rather you asked.
Submit a support ticket or call +27 10 753 1630. Our Trade Shield specialists are available weekdays, 08:00–17:00 SAST (UTC+2).